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Evidence Guide: CSCSAS031 - Operate central monitoring station

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CSCSAS031 - Operate central monitoring station

What evidence can you provide to prove your understanding of each of the following citeria?

Update monitoring centre information

  1. Check security information for accuracy and currency
Check security information for accuracy and currency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Log incidents and their responses in accordance with instructions and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update information to the database as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with team members

  1. Provide clear, accurate and up-to-date security information to team members
Provide clear, accurate and up-to-date security information to team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm staff authorisation to use the security system in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and report changes to information systems for maintenance and response

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct debriefing sessions with alternative shift in accordance with assignment instructions and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify issues requiring resolution or attention and allocate priority and appropriate resources

  1. Verify authenticity of incoming callers in accordance with organisational procedures and authorisations
Verify authenticity of incoming callers in accordance with organisational procedures and authorisations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Request and verify passwords and codes in accordance with organisational procedures and authorisations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check and verify changes to information and/or requirements in accordance with organisational procedures and instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer disputed verifications of callers and information to authorised personnel

  1. Identify alarm signal accurately and immediately
Identify alarm signal accurately and immediately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the priority of alarm signals and respond in accordance with organisational procedures and emergency response

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge